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Prints professional
looking documents
On
Deskjet or Laser printers. Designed to support unlimited number of
parts and labor codes. Invoice notes, etc. |
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Work orders, Estimates & Invoicing
Allows you to create
estimates that are independent from the actual invoice. Access them
any time. Create work orders, invoices, etc. |
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Invoicing
Deciding how much to charge for the repair done is a critical factor
in your bottom line. Now, with one click of a button, the system
automates the process of invoicing regardless of the accounts split
complexities which tend to be a chore alone (example: customer pays
50% of labor, mfg covers 100% parts and extended warranty covers the
remaining). and still gives you absolute control to manually override
as needed. |
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Future Service
Recommendations
Make
recommendations to customers of services or maintenance that is or
will be needed in the near future. |
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Inventory Tracking
Automatically keeps your
inventory records. Parts And Labor. Do not write repetitive
information, just create labor codes and have techs give you the codes
of the service completed. Have unlimited codes! |
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Accounts Receivable
Does
your billing quickly with minimal effort. Keeps track of all of your
unpaid invoices automatically. Double security, your payments will be
recorded, but not applied to the final bill until YOU deposit them...
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Warranty Claims
Processing
Print
warranty forms, NARDAS on a blank sheet. Print invoices, statements,
etc. |
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Warranty Auditing
It includes a very
intelligent auditing feature to avoid rejects. 'nControl!® 99 will use
many of its internal flags based on the individual manufacturer to
allow you to correct your claim before it’s rejected! Your claims will
no longer be rejected because the tech forgot to get the internal
serial # of the set !!! |
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Electronic Billing
Supports
Key Prestige (KPI), Satisfusion (WTI) and ServiceBench.
‘nControl!® supports the latest
electronic billing technology to send all of your warranty claims to
ServiceBench, KPI, WTI. We have worked closely with these fine
Companies to make sure the electronic claims transmission is fast and
reliable. |
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Letters, letters,
letters
Generate
status letters to send to your customers, on units waiting for parts,
completed units, etc. |
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Tech Productivity
There is no contention that amount of service completions determines
the profitability of a service operation. The quicker a technician
repairs the product the better. Diagnosing problems can take long
hours at times. No doubt that technical tips is a valuable resource
but sometimes add aggravations to problem due to dubious reference
location and limitation of text base description. |
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User Level Password
Protection
We can
really guarantee the best protection of any other software out
there!!! Restrict access to individual parts of the software to
individual employees. |
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Time Clock
Employees always late? Taking longer lunch brakes? Wouldn't it be nice
to keep track of your employees by the minute? Wouldn't you like to
have a report of IN & OUT times for any of your employees for any
given day or week? WITHOUT INVESTING $1200 IN A TIME CLOCK? Well 'nControl!®
does it for you ! |
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Point Of Sale
Print
over the counter sales, special orders, etc. |
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Credit Card terminal
Tired of
paying terminal access fees? What about that nice credit card terminal
that many big stores use, prints a nice receipt. You really want to
have it in your store, but it cost $1000 to $1500 and have to sign a
contract for 5 years? Obtain credit card approvals right from within 'nControl!®!!
When the customer comes to pick up his product, you will scan his card
and 'nControl!® will handle the process and print a professional
service completed receipt along with the credit card number and
approval; it will store every transaction for you automatically.
(Works Only With Certain Banks) |
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The Entire US &
Australian Postal Code Database
Do not
type cities and states anymore |
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Customer Referral
Database
Keep
track of what source is sending you the most customers. Save in
advertising! |
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Service Tips Database
Create
your own service tips database in your shop! Keep all those notes
handy. Why not use this as a tool to "teach" those trainee's ?
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Service Manuals Database
How do
you check to see if you have a service manual? Just type in the model
and get a location # for you manual. |
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Contacts Database
'nControl!®
Keeps a separate table with all of your customers. You never have to
enter a customer twice! |
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Task Manager
Don’t forget those important reminders…
Assign tasks to jobs, example: Call Mr. Brown with repair status
Friday at 3:00PM. And ‘nControl!® Will remind you!!!. Example: Pay gas
bill on the 15th of every month… |
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Contact Manager
Unlimited phone numbers and addresses
per contact. Here you can organize all of your contacts, customers,
vendors, manufacturers (with all of it’s addresses, Billing, tech
support, service rep, etc) |
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Technician's Commissions
Set up your tech's commission rates,
and 'nControl! will calculate what you owe each tech at the end of the
week! You can have as many techs involved on any given job, and
'nControl! will still manage to do it's thing... |
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Automatic Back up
utility
'nControl!® includes an utility for backing up and restoring your
data. You can schedule automatic backups or perform them manually at
any time.
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Additional Questions