help desk software
Your Customers, Your Technicians, Your Work orders, Help Desk,  Your Assets, Inventory and Your Phone!

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service dispatch software


 


    'nControl!® Service Management Software is complete tracking and help desk software that gives you complete invoicing, contact management software, accounting, and related features along with instantaneous status reports on work in process, from customer drop off to customer pick-up. This Service Management Software's flexibility and efficient handling of the operation resulted to continuous growth of its professional image and satisfied customer base.

Service Management Software

There is no contention that amount of service completions determines the profitability of a service operation. Accommodates all service operations, customization is also available.
 
Allows to easily manage:
  •Work orders & Invoices
•Invoicing & Estimates
•Inventory Tracking
•Service Tips
•Time Clock
•Electronic Billing
(ServiceBench, WTI, KPI)
•Warranty & 3rd. Party Billing
•Commissions
•Tech Reports
•A/R
•P.O.S
•Track Customer's Calls
•Extensive Security
•Real time Credit Card Transactions
 
"'nControl!® Service Management Software has provided me with the most comprehensive tools to help manage the many complex processes of my Service Center Operations and finances more effectively. I have been able to Connect the many functions of my Service Center much more efficiently."
 'nControl!® user.
Quick Features and Highlights
    Multi-User & Network ready
Automates service tasks
Technician assignment
Task management
Contact management software
  Find information quickly
User level Security
Tech tips
•Natural design & flow

Custom Software Design & Web Design Services
    You can't find the software you are looking for? Do you have a special business operation that you need to automate?
How about web presence? Would you like one company to do it all?

Help desk software, service management software, service dispatch software, service call software, service dispatch software, accounting software.


ivr touch phone 'nControl!® Phone Attendant.

FINALLY, A BIG phone system for the small business!

We can provide a complete Phone System Solution, with Interactive Voice Response (IVR) and PBX features that will handle up to 4 telephone lines, 16 extensions with its own dial tone, built in Music on Hold, and extensive routing, forwarding, transferring, and other advanced industry standard capabilities using standard single or double line phones!

Interactive voice response (IVR) integrates with
'nControl!® Service Management Software and allows customers to manipulate information using their touch tone phone, retrieving repair status information, or just about anything else you need. We will custom design your IVR solution.

Improve your customer service experience... When you're busy and can't answer the phone, or you have to step out,
'nControl!® Phone Attendant will take over and play information greetings, take voice mail messages, even transfer the call to your mobile phone, email you after each message, etc. 

Dialogic Intel Computer Telephony Cards

Please email us for information and price quote.
 



business software What can it do for me?  
'Productivity! There is no contention that amount of service completions determines the profitability of a service operation. The quicker a technician repairs the product the better. Diagnosing problems can take long hours at times. No doubt that technical tips is a valuable resource but sometimes add aggravations to problem due to dubious reference location and limitation of text base description. Let this business software do the work for you.

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